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Home > Terms and Conditions

Terms And Conditions


Lingvo gladly accepts credit card payments for purchases. Your personal information is always securely transferred to our server. We accept Visa, MasterCard, American Express, and Discover. If you prefer not to pay by credit card please write to us at to discuss other payment options.

Security policy

Shopping at Lingvo.usis always both safe and secure. Our advanced secure server software employs the most up-to-date technology to protect your data. We use the Secure Socket Layer (SSL) protocol to safeguard all your personal and financial information including your name and address and credit card number. This protocol ensures that your information is securely and reliably encrypted for worry-free transmission over the Internet.

Delivery options and charges

Many of our products are made available as simple and convenient downloads once payment is received. Following this you receive a fully functional software program from our website. Other programs are available as CDs, which come in boxed packages, and are shipped to you. Following is detailed information on those types of products which are distributed on CD and sent to you.

CDs are delivered to you via UPS courier service.

If you choose standard delivery:

  • All orders shipped within the USA and Canada qualify for free shipping. Delivery time depends on the destination and usually takes from 3-5 business days.
  • Shipping & handling to destinations in Europe costs approx. $30. UPS defines the delivery time and shipping rates.
  • Shipping & handling to other parts of the world costs approx. $50. UPS defines the delivery time and shipping rates.
If you prefer to receive your order more quickly you may choose from the options below::
  • For second business day delivery add an additional $15 to the standard delivery rates.
  • For overnight delivery add an additional $20 to the standard delivery rates.

The customer is responsible for all local sales taxes and/or customs duties which we collect if and when applicable. The shipping company may also request these payments. Ectaco has neither knowledge of, nor responsibility for, paying local taxes and duties in countries other than the US.

Please note that we are unable to estimate the delivery time or guarantee delivery dates when delivering to P.O. Boxes.

Orders will be shipped the same day only if placed before 2 PM EST and that we are able to provide overnight delivery only on regular business days.

ATTENTION: Before making a software purchase, please ensure that the product is compatible with your system by downloading a trial or demo version from the website and testing it on your system.

Most software available on this site is only available as a download although some products may be provided on a physical support (CD) at an additional charge. In this case, delivery time is defined by the courier service and usually takes between 5-7 working days. Software CDs are not available for Express delivery.

Software Update Policy

Lingvo does not provide unconditional free updates of subsequent software releases. Software updates are granted in accordance with changes in software as necessary.

New versions of software which incorporate significant changes (when the first two figures in the version number change) are made available to customers either at full or reduced prices, but rarely at less than 50% of the regular retail price.

Minor software changes (when the last figure in the version number changes) are granted at no additional charge.

Please note that according to our standard Terms and Conditions, download information and registration keys for software products are only provided once. Additional keys can be generated only for an additional charge. In order to minimize your exposure to this charge we advise you to take advantage of our Download Protection Service.

Lost and Damaged Products

In the event that a product is lost or damaged in shipment, you should contact us in writing as soon as possible. In case of damage, please retain the product with original packaging and contact us within 48 hours at +1-718-728-6110. In case of damaged or lost products, you must contact us in writing within five business days.

Legal Notices

Your use of and access to this site ("Site") are subject to the terms and conditions listed below ("Terms and Conditions") as well as all applicable laws. By using the Site, you accept, without limitation or qualification, the published Terms and Conditions.

It is assumed that copyright law protects all material on the Site unless expressly noted otherwise and may not be used except as permitted by these Terms and Conditions or in the body text of the Site.

Use of the Site is at your own risk. Ectaco implies no warranties or representations as to its accuracy and Ectaco categorically disclaims any liability arising from, or responsibility for, any errors or omissions in the content on the Site. Neither Ectaco nor any other party involved in creating, producing, or delivering the Site are liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, use of, or inability to use or access, the Site. Without limiting the foregoing, everything on the Site is provided to you "AS IS", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

Price, specifications, and features of products described or depicted on the Site are subject to change without notice and at any time.

PLEASE NOTE: Only one discount OR special offer may be used per order. Discounts cannot be added together or combined with any special offer.

If your order form contains more than one discount or special promotion, you will be obliged to choose which of them you prefer to apply to your order. Our managers will advise you on discount and free gift compatibility. If you do not choose your free gifts, we will make that choice for you so that the resulting combination will contain the maximum number of free gifts.

Ectaco assumes no responsibility, nor shall it be liable, for any damages to, or viruses that may infect or otherwise damage your computer equipment or other property as a result of your access to, use of, or browsing through the Site or as a result of downloading of any materials, data, text or images from the Site.

Ectaco does not wish to receive any product, marketing, advertising or other ideas that are not covered by previously issued United States patents or copyright. If you send any communications or materials to the Site by electronic mail or otherwise, including data, questions, comments, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Ectaco may use anything you transmit or post for any purpose whatsoever, including, but not limited to transmission, reproduction, disclosure, publication, broadcast, and posting. Further, Ectaco is free to use, without any compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products making use of such information.

Ectaco takes no responsibility for any site linked to or from the Site. Following a link to any other site is entirely at your own risk. While Ectaco may provide links to other sites, the inclusion of such links is for your convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content of the site. Ectaco disclaims all warranties, expressed and implied, as to the accuracy, validity, legality or otherwise of any materials or information contained in such sites.

Although Ectaco may, at its discretion, monitor or review discussions, postings, chats, bulletin boards, transmissions and the like that take place on the Site, Ectaco is under no obligation to do so and assumes no responsibility for, or liability arising from, the contents of any such communications nor for any error, inaccuracy, libel, defamation, profanity, or obscenity contained in such communication. You are categorically prohibited from posting or transmitting any unlawful, defamatory, libelous, obscene, threatening, pornographic or profane material or any material that could constitute or encourage conduct that could be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Ectaco will fully cooperate with any and all law enforcement authorities or court orders requesting or directing Ectaco to disclose the identity of anyone involved in posting such material.

Ectaco may at any time revise these Terms and Conditions by updating this posting. Being bound by these Terms and conditions, it is in your best interests to periodically review this material for your own protection by clicking the Legal and Trademark hyperlink at the bottom of Ectaco webpages, to review the current Terms and Conditions.

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, United States of America, without reference to its conflicts.

Downloadable and boxed software may not be exchanged and is nonrefundable, including:

  • Software purchased for the wrong operating system, platform, or device
  • Items for which discounts or promotion codes were not supplied at the time of purchase
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